A Question?
FAQs
How long does delivery take?
Our delivery times vary depending on the destination and the method chosen:
- France: Standard ~6 working days | Express ~1 day (if available)
- European Union: 4 to 7 working days
- International (e.g. USA): 2 to 5 working days as standard
👉 Shipping Policy
What are your delivery costs?
Fees are automatically calculated at checkout based on weight and destination.
Example France: standard from €6.48 | express from €15.05.
What is your return policy?
14 days after receipt. Unopened, sealed products in original packaging.
👉 Return & Refund Policy
Are my payments secure?
Yes ✅ All your payments go through a 100% secure platform (SSL encryption).
We accept all major credit cards, PayPal, and Apple Pay. Your bank details are never stored by LYOZE Beauty.